Qualification : BE,B.Tech,MCA
Experience : Fresher
Job Location : Chennai
Job Role : Analyst-Product Support
=> Good understanding of Oracle technologies [OBIEE, ODI, ESSBASE]
=> Liaise with the Business partners as focal point for all high priority & major incidents reported.
=> Provide support and participate in the outage calls.
=> Provide appropriate inputs to the problem management process
=> Develop an understanding of the clients organizational structure and infrastructure environment.
=> Participate in group chats and bridge calls effectively to resolve incidents
=> Possess excellent written and verbal communication skills
=> Prior experience of sending out alerts/communication mailers
=> Able/Willing to handle conflict situations
=> BE or MCA
=> Strong knowledge on PL/SQL is required
=> Sound knowledge in Oracle EPM Suite- OBIEE, ODI & ESSBASE
=> Good Knowledge in *Nix Shell Scripts
=> Knowledge on Weblogic is preferred
How To Apply:
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