Friday, 23 August 2013

Invesco Hiring Freshers in Hyderabad on August 2013

Invesco Hiring Freshers in Hyderabad on August 2013
Company Name    :  Invesco Ltd
Designation           :  IT Trainee
Experience             :   Freshers
Qualification           :  B.E/B.Tech/MCA/Others
Location                 :  Hyderabad
Salary                     :  Best in Industry

Job  Details:
Must have ability to diagnose and solve problems while maintaining professionalism and courtesy.
=>  Interpersonal skills necessary to effectively communicate at all technical levels.
=>  Be able to demonstrate commitment to exceptional client service.
=>  Excellent communication skills with the ability to understand and converse in English, verbally and in writing.
=>  Be able to work adhere to Invesco technical and operational procedures and policies.
=>  The necessary interpersonal skills to effectively interact and communicate throughout the IT organisation with individuals of varying technical abilities.
=>  Self motivated, enthusiastic, approachable and people oriented.

Job description / Key Responsibilities:
=>  Ensure operational standards are adhered to.  This includes actively looking to continuously improve working practices to ensure the team work’s as efficiently as possible.
=>  Complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards. Escalate any complaints accordingly.
=> Follow team procedures, identify gaps and resolve effectively.  Including the Business/Disaster Recovery program
=>  Demonstrate and deliver excellent service to all clients at all times.
=>  Ensure the Directory and Management Services portfolio remains current.  Highlight areas requiring refresh albeit from a hardware or software perspective.
=>  Regularly review the team risk profile.
=>  Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate.
=>  When requested provide intelligent hands-on support for all areas of the Infrastructure Services Group.

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