Company Name : Hewlett-Packard
Designation : Service Level Analyst
Qualification : B.E/B.Tech/Others
Experience : 0-2 Years/Exp
Location : Bangalore
Salary : Best in Industry
=>Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
Incident Management : Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
=>Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area of technical responsibility.
=> Patch and Security Management: Apply patch and security changes per policy.
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